Tampa Bay
Direct Auto Insurance
35.00
35.00
Overview
Browse all Direct Auto Insurance locations.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Online appointments
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This business location offers a wide range of insurance services, including Home Insurance, Renter's insurance, Motorcycle insurance, and Life insurance. The staff is friendly and knowledgeable, with several agents receiving high praise for their professionalism and helpfulness. Katherine, Kim, and Tom Ward are particularly mentioned as excellent representatives who went above and beyond to assist customers. However, there were a few instances of poor customer service, including a rude employee who hung up on a caller and another employee who was unprofessional in their behavior. Despite these issues, the majority of reviews praise the business for its competitive pricing and excellent service. One reviewer noted that the business had the cheapest prices compared to other insurance companies. The business is also wheelchair accessible and offers on-site parking. Overall, it seems like this business location is a solid choice for those in need of insurance services, but may require some attention to customer service quality. One of the main issues that should be addressed is a relatively low quality of services as mentioned in several reviews.
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