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Direct Auto Insurance
38.00
38.00
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Browse all Direct Auto Insurance locations.
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This Direct Auto Insurance location in Lakeland, Florida, has received overwhelmingly positive reviews from customers. The vast majority of reviewers have had a great experience with the agency, praising the helpful and friendly staff, particularly Lili, who has been singled out for her excellent service. Reviewers have appreciated the agency's ability to find them the best deals on their insurance policies, saving them money and providing them with the coverage they need. Many have also noted the agency's professionalism, patience, and willingness to answer questions and address concerns. The only negative review in the sample was from a customer who felt that the agency raised their rates unfairly after an accident, but this was an isolated incident and the agency responded promptly to the customer's concerns. The location's accessibility and convenience are also notable, with many reviewers mentioning that they were able to get in and out quickly and easily. Overall, this Direct Auto Insurance location appears to be a reliable and customer-focused choice for those in need of insurance services.
However, some reviewers noted that they have had issues with their policies being raised after an accident, even if the accident was not their fault.
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