The business is located at Building 16810, US-441 Street, Suite 506, Summerfield City, which provides a clear and accessible address for clients. The phone number +13523076600 and web link https://diamond-florida.com/ allow clients to easily get in touch with the business and access more information. The business identifies as women-owned, which may be a positive aspect for some clients. The working hours vary by day, but the business is open most days of the week, which provides flexibility for clients. However, the Thursday hours are not specified.
The business has a high overall rating of 4.8, which suggests that clients are generally very satisfied with their experience. The quality of the business is also high, with a rating of 4.8, which indicates that clients are pleased with the products and services offered. The pricing is also well-regarded, with a rating of 4.8, which suggests that clients feel that the prices are fair and reasonable. The innovativeness of the business is also high, with a rating of 4.8, which suggests that clients are impressed with the unique and creative approach to body art.
The business has a wide range of services, including tattoos, piercings, and tattoo aftercare. The staff is described as friendly and welcoming, which creates a comfortable and relaxing environment for clients. The business has a strong online presence, with many positive reviews on various platforms. The client feedbacks suggest that the business is committed to providing high-quality services and ensuring client satisfaction.
However, one issue arises from a client who had a negative experience with the business. The client paid $65 for a lip piercing that fell out and the business wants to charge them again to put in a new piercing. The business responded to the client's complaint, explaining that they try to tighten their jewelry as much as possible to prevent this from happening, but it's not always possible to guarantee that the jewelry will stay in. The business offered to work with the client to find a solution, but it seems that the issue was not fully resolved.