The business is located in a medical facility and offers various medical services, including endocrinology. The overall rating is average, but there are some concerns with the quality of service. Some clients have reported issues with communication, such as not being able to reach the office or receiving inadequate support from staff. Additionally, there have been complaints about unprofessional behavior from office staff, including a receptionist who spoke to customers poorly. On the other hand, some clients have reported positive experiences with the doctor and staff, citing friendliness, helpfulness, and a lack of judgment. However, these positive experiences are overshadowed by the numerous complaints about the business's inability to communicate effectively and provide basic services in a timely manner. The business has not prioritized its customers' needs, which is reflected in its overall rating. It seems that the business is understaffed, and the existing staff are struggling to keep up with demand, which results in long wait times and difficulty reaching the office. This has led to frustration among clients, who feel like their health needs are not being met. Despite some positive comments about the doctor's bedside manner, the business's inability to communicate effectively and provide basic services in a timely manner is a major issue.