This financial service location, specializing in mortgage loans and broker services, has a variable track record based on customer experiences. The overall rating is impacted by some customers expressing frustration with customer service, particularly with communication from certain staff members. A wheelchair-accessible entrance and parking lot are notable features. The business has a set schedule, with standard working hours from Monday to Friday, but is closed on weekends. While some customers have reported issues, one customer praised the service they received from Esteban and his team, and another expressed gratitude for the exceptional guidance provided by Jorge Botero. However, multiple negative reviews detail issues with communication, professionalism, and a failure to return phone calls in a timely manner. The co-branding with DHI Mortgage may influence local perceptions of the business.