Dealing with this law firm has been a mixed bag. On the one hand, the owner Bruno DeZayas seems to be knowledgeable and caring, with many clients praising his professionalism and expertise. The firm also has a wide range of services, including family law, criminal justice, and bankruptcy, which could be beneficial for clients with complex needs.However, there are some concerns with the quality of service provided. Several clients have reported difficulties in getting in touch with the firm, including one person who claimed to have been hung up on after making multiple calls. Additionally, some clients have expressed frustration with the firm's handling of their cases, with one person accusing the firm of not returning their calls.One of the standout features of this firm is its pricing. Many clients have praised the firm for being upfront and transparent about its costs, which is not always the case with law firms. This could be a major advantage for clients who are on a budget.The firm's innovativeness is also noteworthy, with many clients praising the firm's use of technology and its willingness to adapt to changing circumstances. However, some clients have expressed concerns that the firm is not always proactive in communicating with them.Overall, this law firm has its strengths and weaknesses. While it has a good reputation and provides a wide range of services, it also has some issues with communication and quality of service. Clients who are considering working with this firm should carefully weigh these pros and cons before making a decision.One major issue that stands out is the firm's inconsistent communication with clients. Several clients have reported difficulties in getting in touch with the firm, which can be frustrating and stressful for people who are already going through a difficult time. The firm could improve by being more proactive in communicating with clients and responding to their concerns in a timely manner.