Tampa Bay
Devereux Osceola Family Center
Mental Health Service
73.72
73.72
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
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Quality
Overall
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I was expecting a lot from this medical service, especially considering the Devereux name associated with it. Unfortunately, the experience was disappointing. The address on Neptune Road in Kissimmee City seemed easy to find, but the building itself and the location could be improved. The amenities, such as a restroom, are decent, but the wheelchair accessible parking lot and entrance are great features that make it easier for everyone to access the services.The lack of communication from the therapists and the office was frustrating. Not receiving any reminders or notifications about upcoming appointments made it difficult to keep track of the schedule. When I tried to discuss my concerns, I didn't get to talk to a therapist, which was a major setback. The overall atmosphere was negative, which didn't help with the mental health services they offer.
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