I visited Desoto Auto Mall, Inc. at their location in Bradenton, FL, and overall, I would give them a score of 4.2 out of 5. The quality of the vehicles they offer is decent, but not exceptional, scoring 3.8 out of 5. I was impressed with their pricing, however, scoring 5 out of 5. They seem to offer competitive prices for their vehicles. The dealership also shows a good level of innovativeness, scoring 4.5 out of 5, as they offer a variety of services and have a well-organized website.Their customer service seems to be a strong point, with many customers praising the friendly and helpful staff. John, the owner, has received particular praise for his willingness to work with customers and find them a suitable vehicle.However, it's worth noting that some customers have had negative experiences with the finance department, citing difficulties with getting approved for financing and feeling rushed through the process. One customer even mentioned being told they would need to make a payment on a car that no longer worked, which is a major red flag.Overall, I would recommend Desoto Auto Mall, Inc. to those in the market for a used car, but with caution. It's essential to do your research and be aware of the potential issues that some customers have faced.The dealership is located in a convenient area, and their working hours are Monday through Saturday from 9:00 AM to 5:30 PM. They also offer wheelchair-accessible parking and entrance, making it a welcoming space for all customers.While Desoto Auto Mall, Inc. has its strengths and weaknesses, it's clear that they are committed to providing a good customer experience. With some caution and awareness of the potential issues, I believe that they can be a good choice for those looking for a used car in the Bradenton area.