This company has received numerous positive reviews from customers. Many have praised the company's owner, James DeRusha, for being knowledgeable, honest, and professional. He is described as a straight shooter who provides accurate quotes and does not try to upsell customers. The installation team is also commended for their work, with many customers stating that they were efficient, clean, and did a great job. Some customers have noted that the company's prices are very competitive and reasonable. One of the standout features of this company is its commitment to customer service. Many customers have commented on how James DeRusha and his team take the time to explain the insulation process, answer questions, and provide guidance on the best products for their needs. This level of service has resulted in a high level of customer satisfaction, with many customers stating that they would highly recommend the company to others. However, one customer did note that James DeRusha was initially unresponsive due to a personal family crisis, but he made up for it by providing excellent service and a fair price. This suggests that the company may have some flexibility in terms of scheduling and communication.Overall, this company appears to be a reliable and trustworthy choice for those looking for insulation services. With its commitment to customer service, competitive pricing, and high-quality installation, it is a great option for homeowners in the area.