Tampa Bay
Dermatology Associates-Central Fl
41.24
41.24
Overview
About -
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Pricing
Overall
Quality
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This business location seems to be a well-established and reputable medical service provider, with a high rating of 4.1 on third-party platforms. The staff, including Dr. Yrastorza and Hannah, are praised for being professional, helpful, and kind. They take the time to thoroughly explain procedures and treatments, making the experience feel personalized and welcoming. The office is described as having a "family" atmosphere, which may contribute to the sense of comfort and trust that many clients feel. However, there is one major issue that stands out: a lack of compassion and empathy among some staff members, particularly the nurse who was described as rude and interruptive. This is highlighted in one of the negative reviews, where a client with a skin disease felt disrespected and ignored.It is worth noting that the business accepts a range of payment methods, including NFC mobile payments, debit cards, and credit cards, making it accessible to a broad client base. They also have a wheelchair-accessible restroom, parking lot, and entrance, demonstrating their commitment to inclusivity.Unfortunately, the owner's response to the negative review left much to be desired. It appeared that the doctor in question was dismissive and unprofessional in his interactions with clients, which can be a major turn-off for potential customers. This highlights the importance of proper training and accountability among medical staff to ensure that clients feel valued and respected.Overall, this business location has a lot going for it, but the occasional instance of poor customer service can make all the difference. With some attention to staff training and customer experience, they could take their service to the next level.
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Medical Services
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