The overall score is a reflection of the exceptional quality of service and care provided by the medical staff, particularly Dr. Monica Bedi. The office's commitment to patient satisfaction is evident in the high rating for quality. The staff's friendliness and professionalism are noteworthy, as many reviewers have mentioned that they feel comfortable and well-cared for during their visits. The office's ability to accommodate and cater to the diverse needs of their patients is a testament to their innovativeness. However, a few reviewers have mentioned that they had a less-than-stellar experience, including feeling rushed during appointments and having difficulty getting in touch with the office. Some reviewers also expressed frustration with the communication breakdown between Dr. Bedi and the patient's family members, which led to a lack of transparency in the patient's care.Overall, the office appears to prioritize patient care and satisfaction, but may need to work on improving their communication and workflow to ensure a seamless experience for all patients.