Depot Granite Marble & Tile is a business located in St. Petersburg, with a wide range of products and services. Their inventory includes various types of natural stone and quartz countertops. The company offers fabrication and installation services, as well as a variety of finishes and styles to choose from. Customers have reported a wide range of experiences with the business, from excellent customer service and quality work to issues with communication and professionalism.
Some customers have praised the business for its selection and pricing, with one reviewer stating that they found a great quartzite countertop that fit their budget. Others have noted the friendly and professional staff, who helped them make their selections and accommodated their scheduling needs. However, some reviewers have reported issues with communication and delays, including one reviewer who waited multiple days for their order to be completed.
One major issue that has been highlighted by several reviewers is the inconsistent quality of the business's work. Some customers have reported receiving countertops with visible scratches, chips, or poor craftsmanship. In one case, a reviewer reported that the business cut a piece of granite too small and refused to fix it.
Overall, Depot Granite Marble & Tile seems to have a mixed reputation, with some customers raving about their experiences and others expressing significant dissatisfaction. As with any business, it's essential to do your research and read multiple reviews before making a decision.
It's also worth noting that some customers have reported difficulties in communicating with the business, with one reviewer stating that they were left to "mill around" in the parking lot without assistance. Another reviewer reported that the business failed to return their calls and messages, leading to frustration and delays.
While Depot Granite Marble & Tile has its strengths, including its selection and pricing, the business needs to work on improving its customer service and quality control to meet the expectations of its customers.