Tampa Bay
Department of Motor Vehicles
9.11
9.11
Overview
If you are experiencing or witnessing an emergency situation, please dial 911 immediately or *FHP (347) from your mobile phone.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Free parking lot
On-site parking
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Overall
Innovativeness
Quality
Pricing
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The DMV location on E Bougainvillea Ave in Tampa City seems to have a mix of good and bad experiences. Some customers have reported having a smooth and efficient experience, with friendly and helpful staff, while others have had a difficult time, with long wait times, unhelpful staff, and issues with the system. The location seems to be well-organized, with modern amenities like NFC mobile payments and wheelchair-accessible facilities. However, the staff seems to be a major issue, with some customers reporting rudeness and incompetence. It's also worth noting that the location is quite busy, and customers are advised to make an appointment to avoid long wait times. Despite the issues, the location has a decent overall rating of 3.8, with 3.4 in quality, 4.7 in pricing, and 3.1 in innovativeness. The longest wait time was reported to be around 6 hours, and the shortest was around 10 minutes. Some customers have praised specific staff members for their help and professionalism, but others have reported issues with being given incorrect information and having to return multiple times to resolve issues. The location has a relatively modern building and is easily accessible by car, with on-site parking available. However, some customers have reported difficulties with parking, especially during peak hours. The location has a variety of payment options, including NFC mobile payments, debit cards, and credit cards. However, some customers have reported issues with the payment system, including being asked to pay for services that were supposed to be free. Overall, the DMV location on E Bougainvillea Ave in Tampa City seems to be a mixed bag, with both good and bad experiences reported by customers. While it has its strengths, such as being well-organized and having modern amenities, it also has its weaknesses, including long wait times, unhelpful staff, and issues with the system.
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