The business is located in the heart of Land O' Lakes City, making it easily accessible for those who live nearby. The office itself is clean and well-maintained, with a friendly and welcoming staff. The oral and maxillofacial surgeon, Dr. Michael Hashemian, and his team take the time to explain everything clearly and answer any questions you may have.Unfortunately, some patients have reported difficulties with scheduling and billing, which can be frustrating. There have been instances where patients were told one price, only to receive a completely different bill later. This lack of transparency can be unsettling and lead to mistrust.Despite these issues, many patients have reported positive experiences with the staff's kindness and professionalism. They seem to genuinely care about their patients' well-being and take the time to listen to their concerns. The office also accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.While some patients have had issues with the accuracy of insurance coverage estimates, the office does seem to be working towards improving their communication and transparency. They encourage patients to contact their insurance companies directly to verify coverage before any procedures.One major concern is the frequency of complaints about billing and estimated costs. It's essential to be cautious when receiving estimates and to verify coverage with your insurance company before proceeding. While the doctor himself is reported to be good, the office's handling of billing and scheduling can be improved.Overall, the business has a strong foundation, but it needs to work on addressing the concerns related to billing and scheduling. With some improvements in these areas, this office has the potential to become a top-rated destination for oral and maxillofacial surgery.