The experience at this dental office seems to be quite pleasant for most patients. The staff, including the doctors, are described as very nice, professional, and courteous. The cleanliness of the office is also a plus. Some patients have appreciated the explanations they received about the procedures and the advice they were given on how to care for their teeth.However, there seems to be an issue with one patient's experience, where they claimed to have been billed for a procedure that they didn't consent to, and the office allegedly submitted a claim to their insurance provider without their knowledge or permission. This issue is a major concern and needs to be addressed.Despite this issue, most patients have had a positive experience and have been satisfied with the service they received. The doctors and staff seem to be knowledgeable and caring, and the office is clean and well-maintained. Overall, the office seems to be doing many things right, but it's essential to address the concerns of patients to ensure their trust and satisfaction.