This business is well-established and reputable, with a high overall rating. The quality of service is consistently high, with many customers praising the thoroughness and professionalism of the home inspections. The pricing is also competitive and reasonable, with many customers appreciating the value for money. While some customers have mentioned issues with the report or lack of photos, these seem to be relatively rare. Overall, this business appears to be reliable and trustworthy, with a strong reputation among customers. However, there is one notable issue - the business had a customer who felt that a home inspection report was incomplete and failed to identify major issues with the property, resulting in the customer having to spend over $65,000 to replace systems that should have been flagged during the inspection. This suggests that there may be some variability in the quality of service, and that not all customers will receive the same level of attention to detail.