The restaurant has received generally positive reviews from customers. The food quality is consistently praised, with many reviewers commenting on the generous portions and delicious flavors. The pricing is also considered to be very reasonable, with most meals coming in under $20. The restaurant's atmosphere is described as cozy and welcoming, making it a great spot for both families and groups of friends. However, some reviewers have noted that the service can be slow at times, and there have been a few instances of rude or dismissive staff. One reviewer also mentioned that they had a bad experience with old or reheated food. Overall, the restaurant seems to be a great option for those looking for authentic Cuban cuisine at an affordable price.