Dehart Alarm Systems is a well-established company in Sarasota, offering a range of security services, including home automation, fire alarm systems, and home security systems. The company has a strong reputation for customer satisfaction, with many customers praising their professionalism, responsiveness, and quality of service.However, some customers have reported issues with the company's communication and customer service. One customer expressed frustration with the lack of follow-up after scheduling a service appointment, while another customer reported being ghosted by a representative after leaving a message.Despite these issues, Dehart Alarm Systems has a strong track record of providing excellent service and maintaining their equipment. Many customers have praised the company's technicians for their knowledge, professionalism, and punctuality. The company's pricing is also competitive, with many customers reporting that they received good value for their money.Overall, Dehart Alarm Systems is a solid choice for customers looking for a reliable and professional security company. While there may be some minor issues with customer service, the company's strengths in quality of service, pricing, and innovativeness make it a great option for those in need of home security systems.The one major issue that stands out is the inconsistency in customer service. While many customers have reported excellent service, some have experienced issues with communication and follow-up. This inconsistency could be improved by providing more clear communication and following up with customers to ensure that their needs are met.