Definite Tax Service is a reliable option for financial needs. The staff is very friendly and welcoming. They seem to be experts in their field, with a clear understanding of individual and business tax returns. They strive to maximize refunds and reduce taxes. The services are well-organized and efficient. It's a convenient location, with wheelchair accessible parking available. However, the waiting time could be a bit longer than expected. I noticed that they use outdated software which can sometimes be frustrating to use.