Tampa Bay
Dees Insurance Group
45.49
45.49
Overview
Dees Insurance Group is an independently owned and operated insurance agency providing insurance for residents across Florida. Priding themselves on offering quality customer service, top-rated companies and competitive rates, Dees Insurance Group (The DIG Team) empower their customers by offering choice.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Quality
Pricing
Innovativeness
Overall
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Dees Insurance Group is an independently owned and operated insurance agency providing insurance for residents across Florida. The agency is located in a wheelchair-accessible building and has a professional and courteous staff. The service options are available onsite and online, making it convenient for clients to meet their insurance needs.The agency has received excellent ratings from clients, with many praising their excellent customer service, competitive rates, and knowledgeable agents. One client mentioned that their agent, Ken Burns, was excellent and helped them find affordable homeowners insurance. Another client praised their agent, Rachel Matichak, for being very responsive to their questions and obtaining insurance at a competitive price.However, there is one issue that stands out, which is the occasional delay in communication, as mentioned by one client who reported that their agent would often not return their call by the end of the working day.Overall, Dees Insurance Group appears to be a reliable and trustworthy agency that provides excellent customer service and competitive rates. While there may be some occasional delays in communication, the agency's commitment to its clients is evident in the many positive reviews and ratings it has received.
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