This location is a small business with a wide selection of unique tiles at various price points. The store is wheelchair accessible, with a parking lot and entrance designed for ease of use. Staff is knowledgeable and friendly, with excellent customer service. Planning ahead is required, as appointments are needed to visit the business.Visitors have noted that the store has a great tile selection, with a wide range of contemporary, trendy, and traditional options. The staff is attentive, helpful, and professional, making the experience of finding and purchasing tiles a positive one. Delivery options are available, and the store offers a service guarantee.Some have praised the store's owner, Steve, for his great follow-up and design options. Others have noted that he is easy to work with and has a great eye for design. A few have mentioned that the store's organization can be a bit disorganized, but the selection and pricing make up for it.On the other hand, one visitor had a poor experience with customer service, stating that they never heard back from Steve despite repeated attempts to contact him. This issue has not been mentioned by any other visitors, making it a notable exception to an otherwise positive experience.