The business has a solid reputation, with an overall rating of 4.3 out of 5. The quality of food is consistently good, with many customers raving about the pizza, soul food, and other dishes. The pricing is also reasonable, with most customers feeling that they get good value for their money. However, there is a notable absence of comments about the innovativeness of the business, suggesting that it may be playing it safe with its offerings rather than pushing the boundaries of what is possible.The restaurant's location in Haines City is convenient, with free parking available and a welcoming atmosphere. The staff is often praised for their friendly and attentive service, with many customers feeling like they are part of a community. The menu is diverse, with a range of options to suit different tastes and dietary needs.Some customers have mentioned that the business has undergone changes in ownership and management, which has affected the quality of the food and service. However, the new owners have made efforts to revamp the menu and improve the overall experience.One issue that has been mentioned by several customers is the presence of pests, including roaches and rodents, which can be a major concern for food safety. Additionally, some customers have reported long wait times for their food, which can be frustrating, especially for those who are in a hurry.Overall, the business has a lot to offer, but it may benefit from addressing some of the issues mentioned by customers to take it to the next level. With its convenient location, welcoming atmosphere, and good food, it has the potential to become a top choice for locals and visitors alike.