This dental clinic has been described as excellent by many clients. They praise the kindness, patience, and professionalism of the staff, including Dr. Dean. The experience is often compared to visiting a "friend's house," with a warm and welcoming atmosphere. Clients appreciate the attention to their needs and the lack of pressure to purchase additional services. The work done by Dr. Dean is consistently reported to be good and of high quality.However, not all clients have had a positive experience. One client reported a poor fit for their dentures, which caused pain and discomfort. Another client felt that they were treated as a "second-class citizen" by the staff, who appeared to be unwilling to accept their insurance. These issues highlight potential problems with the quality of care and customer service at this clinic.The clinic's availability and scheduling policies have also been criticized by some clients. One client reported that they were unable to get an appointment because Dr. Dean only works two days a week and bookings are often filled up several weeks in advance.Overall, while many clients have had a positive experience at this dental clinic, there are some concerns about the quality of care and customer service that need to be addressed.