This dealership seems to have a mixed reputation among customers. On one hand, some reviewers praised the customer service, citing friendly and helpful staff, and a smooth and efficient process. For example, one reviewer mentioned that the staff worked with them to find the perfect car, and another reviewer was impressed with the quick and gracious service they received when their car had problems.
On the other hand, there are several reviewers who had a negative experience. Some complained about the high prices and the fact that they were taken advantage of. One reviewer mentioned that they bought a car with a low price tag, but it ended up having several problems, including a faulty engine and warped brake rotors. Another reviewer had a deal cancelled at the last minute, and they were told that the sale was cancelled due to a mysterious second owner.
It's also worth noting that some reviewers mentioned that the staff at this dealership seem to have a certain bias towards certain types of people. One reviewer mentioned that they were treated poorly because they were trying to buy a car for their wife, who had recently retired from the Air Force.
Despite the mixed reviews, the dealership's pricing score is quite high, indicating that they may be competitive in terms of price. However, the quality score is somewhat lower, suggesting that some customers may have had issues with the vehicles they purchased.
Overall, it seems that this dealership has some issues with consistency and customer service, but they may be a good option for those who are looking for a competitive price.