This tire shop seems to be a reliable option for customers. The staff is generally friendly and helpful, with many reviewers praising their excellent customer service. The prices are also considered to be reasonable, with some reviewers mentioning that they are able to get good deals on tires. However, there are a few issues that some customers have encountered. Some reviewers have mentioned that the shop can be a bit slow, and one reviewer even mentioned that they were charged extra for a service that was not provided. It's also worth noting that some customers have mentioned that the shop can be a bit chaotic, with one reviewer complaining about the long wait times.