The business location of Winter Haven Day Surgery Center has a generally positive reputation. The staff is often described as professional, courteous, and caring. Many patients have reported a smooth and efficient experience, with some even praising the center's cleanliness and modern facilities. The medical team is also highly regarded, with several doctors and surgeons receiving praise for their expertise and bedside manner.However, some patients have reported issues with communication and planning. A few have experienced long wait times, with some even being told to wait for hours after their scheduled appointment time. Additionally, some patients have reported problems with billing and insurance, with one patient having to wait months for a refund.One patient had a particularly negative experience, reporting that they were discriminated against due to their disability and were not provided with adequate care. This experience highlights the need for the center to improve its accessibility and accommodations for patients with disabilities.Despite these issues, the center has received numerous five-star reviews, with many patients expressing their gratitude for the excellent care they received. Overall, while there are some areas for improvement, the Winter Haven Day Surgery Center appears to be a reliable and trustworthy option for patients seeking medical care.It's worth noting that the center seems to prioritize efficiency and may be pushing patients through the system quickly, which can be stressful and uncomfortable for some patients. Additionally, the center's billing and insurance practices may need to be improved to prevent issues with patients receiving refunds.