Davis Monument is a family-owned business with a long history of providing customized solutions to its customers. The location is wheelchair accessible, both in the parking lot and the entrance, making it convenient for people with mobility issues. The business offers a wide range of products and services, including stone supply, monument making, and engraving.
The staff at Davis Monument are known for being kind, considerate, and helpful. Many customers have praised their exceptional customer service, especially during difficult times. The business has a reputation for being reasonably priced, with some customers noting that their prices are competitive and fair.
However, there have been some issues with communication and organization. A few customers have reported difficulty getting in touch with the staff or getting updates on their orders. Additionally, some customers have experienced delays in receiving their products or services.
The business has made efforts to adapt to the challenges posed by the COVID-19 pandemic, using virtual communication methods to stay in touch with customers. Despite these challenges, the business remains committed to providing high-quality products and services to its customers.
One issue that stands out is the need for improved communication and organization. While the staff at Davis Monument are generally friendly and helpful, some customers have reported difficulty getting in touch with them or getting updates on their orders. This can be frustrating and confusing, especially during difficult times.
Overall, Davis Monument is a reputable business with a long history of providing high-quality products and services. While there have been some issues with communication and organization, the business remains committed to its customers and strives to provide the best possible experience.