This used tire shop and motorcycle service is a 24/7 operation, which is convenient for customers who need immediate attention. However, their customer service can be hit-or-miss. Some customers have reported receiving excellent service, while others have had negative experiences. The owner has acknowledged some of these issues and has taken steps to address them.One customer had a very poor experience, claiming that the staff was rude and unhelpful. However, the owner responded by explaining that the customer had called a commercial tire service expecting to buy a car tire, which was not what they were looking for. This highlights the importance of clear communication and understanding the services that the shop provides.On the other hand, many customers have reported receiving excellent service and competitive pricing. One customer was blown away by the shop's prompt service, replacing four tires on a trailer in the middle of the night. Another customer appreciated the shop's fair pricing and excellent customer service, which helped them get back on the road quickly.The shop's use of technology, such as NFC mobile payments, is a plus. However, there is a lack of innovation in their services, with many customers commenting on the same offerings without any new or unique features.Overall, this used tire shop and motorcycle service has its strengths and weaknesses. While they may not always get it right, they are committed to providing good service and fair prices to their customers.