The company has a great overall score, with a friendly and professional staff. The quality of work is excellent, with a quick turn-around time and a focus on customer satisfaction. The pricing is also reasonable and competitive.However, the company's innovativeness is lacking, with no new or creative ideas to offer. The services are standard and well-known, with no unique twist or approach. While this may not be a major concern for customers who are looking for reliable and trustworthy tree service, it may be a drawback for those who are looking for something more innovative or forward-thinking.One potential issue is that the company's website and online presence seem to be outdated and unprofessional. The website appears to be focused on a YouTube personality's highlight reel, rather than the company's tree services. This may give the impression that the company is not serious about its tree services or is not focused on customer satisfaction.Despite this, the company has a great reputation and a high level of customer satisfaction. Many customers have praised the company's professionalism, punctuality, and quality of work. The company has also been praised for its responsiveness and ability to get the job done quickly and efficiently.Overall, the company is a solid choice for customers who are looking for reliable and trustworthy tree services. However, customers who are looking for something more innovative or unique may want to look elsewhere.