Tampa Bay
David Hicks, DO, a SignatureMD Physician
9.21
9.21
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Innovativeness
Overall
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This medical facility has generally received positive reviews from patients. The quality of care provided by the doctors, particularly Dr. Hicks, has been praised for being attentive, knowledgeable, and compassionate. The staff, including nurses and office personnel, have also been commended for their friendliness, professionalism, and efficiency. One of the standout features of this facility is its convenient location, which offers a lab, pharmacy, and office all under one roof, reducing the need for external visits and follow-up appointments.However, there have been some issues with the facility's communication and follow-up care. A few patients have reported difficulty in getting in touch with the office staff or receiving timely responses to their concerns. In one instance, a patient was left feeling unheard and unsupported due to the staff's unprofessional behavior.Despite these minor drawbacks, the facility has been able to maintain a high level of patient satisfaction. Many reviewers have praised Dr. Hicks for his ability to diagnose complex medical conditions, including chronic pain and mental health issues. The facility's use of innovative approaches, such as offering convenient lab and pharmacy services, has also been appreciated by patients.To improve, the facility could focus on enhancing its communication and follow-up care processes to ensure that patients feel heard and supported throughout their treatment. This might involve implementing a more efficient system for handling phone calls and messages, as well as providing more regular updates on test results and treatment plans.Overall, this medical facility has established a reputation for providing high-quality care and a comfortable patient experience. While there is room for improvement in certain areas, the facility's commitment to innovation and patient satisfaction is evident in its many positive reviews.
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