This medical practice provides high-quality services, evident from the 4.3 overall rating and 4.0 quality rating. The staff is accommodating, with most reviewers praising their professionalism and kindness. Dr. Marcantel is highly rated, with patients commending his expertise, bedside manner, and ability to explain complex medical issues clearly.
While some reviewers have experienced issues with long wait times, the practice has taken steps to address these problems. The availability of parking, wheelchair accessibility, and LGBTQ+ friendly environment are additional strengths. However, some patients have reported feeling disrespected and uncared for, highlighting the need for improved communication and patient care.
The practice offers a range of services, including annual exams, screenings, and treatment for gynecological conditions. The staff is available for appointments and welcomes patients to plan ahead.
In terms of pricing, the practice seems to offer reasonable rates, with a 4.5 rating in this area. The innovativeness of the practice is also noteworthy, with a 4.4 rating. The staff appears to be open to new ideas and willing to adapt to changing patient needs.
While there have been some issues with communication and patient care, the practice seems to be working towards improvement. With its high-quality services, accommodating staff, and reasonable pricing, this medical practice is a good option for patients seeking gynecological care.
Despite the good experiences of most patients, one issue is highlighted in the review - a case of poor communication, disrespect and uncaring attitude towards patients, which is something that the practice needs to address in order to improve overall rating and quality of care provided.