Tampa Bay
David A. Hughes, MD
7.29
7.29
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
On-site parking
Photos & videos
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Innovativeness
Quality
Pricing
Overall
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This medical facility offers exceptional overall care, with an average rating of 4.8 out of 5. The quality of care is particularly noteworthy, with patients praising the thoroughness and attentiveness of the doctors and staff. The facility's pricing is also competitive, with patients feeling that they receive good value for their money. However, some patients have noted that the facility could improve its innovativeness, as some procedures and treatments may seem outdated or traditional. Despite this, the majority of patients are extremely satisfied with their experiences at this facility, praising the kindness, empathy, and compassion of the doctors and staff. Patients feel heard and understood, and the facility takes the time to explain complex medical issues in a clear and understandable way. The facility's ability to listen and respond to patients' needs is impressive, and patients feel confident in their care.One area for improvement that has been noted is the customer service of the front office staff. Some patients have reported long wait times, unhelpful phone support, and a lack of follow-up on concerns. However, this is not a widespread issue, and many patients have reported positive interactions with the front office staff.Overall, this medical facility is a great choice for patients looking for high-quality, compassionate care. While there may be some areas for improvement, the majority of patients are extremely satisfied with their experiences and would highly recommend the facility to others. The facilities offers all necessary amenities, including on-site parking, wheelchair accessible restrooms, and NFC mobile payments. The facility's web link is easily accessible, and the phone number is readily available for patients to contact the facility. The facility's address is also clearly listed, making it easy for patients to find and visit. In terms of innovation, the facility has implemented a BayCare Anywhere tool, which allows patients to access their medical records and communicate with their healthcare team remotely. This tool has been well-received by patients, who appreciate the convenience and flexibility it offers. However, some patients have noted that the facility could improve its use of technology, such as offering online appointment scheduling or integrating with popular health and fitness apps.
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