The location is a well-regarded moving company with a strong reputation. With an overall score of 4.4, it's clear that the business has a high level of customer satisfaction. The quality of service is also exceptional, with a score of 4.5, indicating that the company delivers high-quality moving services. However, the pricing score is slightly lower at 4.2, suggesting that customers may feel that the costs are a bit higher than expected.
The business has a comprehensive website with a gallery showcasing their expert moving services. They have a wide range of services, including local and long-distance moving, storage services, and moving-related packing. The company has a strong physical presence, with a location in Bradenton, Florida, and a phone number that's easily accessible.
The business has received numerous positive reviews from customers, with many praising the professionalism, efficiency, and care taken by the movers. Some reviewers have mentioned that the company has a strong sense of customer service, with staff members going above and beyond to ensure a smooth move. However, a few reviewers have noted that the company's storage facility has limited accessibility, requiring an appointment to access stored items.
One of the most notable issues with the company is the lack of clear communication regarding damaged or missing items. Some reviewers have reported having to wait for extended periods to receive reimbursement for damaged or missing items, and a few have even expressed frustration with the company's claims process. While these issues are not universal, they do suggest that the company may need to work on improving its communication and customer service in this area.