This boat repair shop in Inverness City has consistently impressed customers with its excellent service. Dave, the owner, is known for his honesty, knowledge, and willingness to help, as evident from the numerous 5-star reviews. Many customers have praised him for his ability to diagnose and repair complex problems with their outboard motors. The shop's commitment to quality is reflected in the high ratings for its workmanship and professionalism.The shop's pricing is also considered fair by many customers, who have appreciated the reasonable costs of repairs and maintenance. While there have been some complaints about the shop's responsiveness, especially in one instance where a customer felt misled by Dave's advice over the phone, the overwhelming majority of customers have had positive experiences.One of the standout features of this shop is Dave's willingness to go above and beyond to help his customers. He has been known to take the time to explain the problems with their motors in a way that is easy to understand, and has even offered advice on how to prevent future issues. This level of customer service is rare in the industry, and has earned Dave a loyal following of customers who appreciate his honesty and expertise.However, it's worth noting that the shop's wheelchair accessibility features, such as the parking lot and entrance, are not always available as Dave mentions in his responses. This may be a concern for customers with mobility issues.