This business has a mixed reputation based on the feedback provided. While some customers have had excellent experiences with the business, particularly with their prompt and courteous service, others have reported issues with professionalism and value.On the positive side, the business has received high marks for their pricing, suggesting that customers feel they are getting good value for their money. However, the overall rating of 2.9 suggests that there are some significant issues that need to be addressed.One major concern is the quality of service, which has been criticized by several customers. Some have reported that the business has failed to deliver on its promises, with one customer complaining about a technician who was rude and unprofessional. Additionally, there have been issues with the level of service provided, with one customer reporting that the technician was in a hurry and didn't take the time to properly level a washing machine.It's also worth noting that the business has been criticized for its responsiveness, with one customer complaining about being hung up on after expressing concerns about a service call.On the other hand, some customers have reported having excellent experiences with the business, particularly with their prompt and courteous service. One customer praised the business for their honesty and reliability, while another customer reported that they had been using the business for over 29 years and had always been satisfied with their service.Overall, while this business has some strengths, it also has some significant weaknesses that need to be addressed. With a focus on improving their quality of service and responsiveness, this business could potentially become a top-rated business in the area.