This law firm has a mix of good and not-so-good qualities. The staff is responsive and helpful, as indicated by some positive reviews. The lawyer's professionalism is also a plus, as mentioned by clients who appreciated his expertise and approachability. However, there are some concerns about the lawyer's demeanor, with one reviewer describing him as "talked down to" and another saying he is "full of himself." This inconsistency in the lawyer's behavior is a major issue that needs attention. On the other hand, the firm's pricing seems to be reasonable, with no complaints about costs. The law firm's amenities, such as wheelchair accessibility, are also a positive aspect. Overall, this law firm is solid, but it could improve in terms of customer service and consistency.