The business is located in Sarasota City, within the University ENT Associates building. The office is accessible for people with disabilities, with a wheelchair-friendly restroom, parking lot, and entrance. However, the business hours are limited, with only Friday being available from 8:00 AM to 5:00 PM. It is recommended to check the phone number +1-941-355-2767 for further clarification on the operating hours.Unfortunately, there have been complaints about long wait times, lack of attention to patients, and misdiagnosis. Some patients have reported feeling rushed and not being properly listened to by the doctors. Additionally, there have been issues with communication, such as delayed responses to test results and billing errors.On the other hand, there have been positive reviews about the friendly and professional staff, particularly Paula, who was praised for her exceptional customer service. Some patients have also expressed appreciation for the knowledge and care provided by the doctors, including Dr. Phommachanh.The lack of follow-up and communication has been highlighted as a significant issue, with some patients reporting having to call multiple times to get answers about their test results. This has led to frustration and distrust among some patients.Overall, the business has room for improvement in terms of communication, patient care, and attention to detail. It is essential for the business to address these concerns to provide a better experience for its patients.