Tampa Bay
Dan Larios at CrossCountry Mortgage
4.22
4.22
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The location is situated in a convenient area, making it easily accessible. The building is wheelchair accessible, with a parking lot and entrance suitable for people with disabilities. However, the hours of operation are limited to weekdays from 8:30 to 5:00 PM, which might be a drawback for those who prefer to visit on weekends.The company offers mortgage loans and services through Dan Larios at CrossCountry Mortgage, but it seems that the communication and attention to detail can be inconsistent. One client had a positive experience, praising the efficiency, timely communication, and electronic communication that streamlined the application process.Unfortunately, another client had a very different experience, citing numerous issues, including unreturned phone calls and emails, and a failure to complete the mortgage process. They also incurred additional fees of over $1000. There is only one major issue that needs to be addressed, which is the inconsistent quality of service provided by the company, which has led to differing experiences for clients. It is essential for the company to improve its communication and attention to detail to ensure that all clients receive the same level of service.
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