This travel agency and tour operator, Da Freaky Tiki, seems to have a solid reputation among its customers. The overall score suggests a high level of satisfaction, with an average rating of 4.8 out of 5. The quality of service is consistently praised, with many reviewers mentioning Captain Norm's exceptional knowledge, friendliness, and entertaining personality.
The agency's pricing policy seems to be reasonable, as indicated by a perfect score of 5.0. Many reviewers appreciate the BYOB concept, which allows customers to bring their own drinks and enjoy them while on the tour. The availability of amenities like blenders, ice, and mixers is also a plus.
Innovativeness is another area where Da Freaky Tiki excels, with a score of 4.9. The unique concept of a tiki bar on a boat, combined with the scenic views and photo opportunities, makes for a memorable experience. Captain Norm's ability to adapt to different groups and provide a fun atmosphere is also worth mentioning.
Some reviewers have praised the cleanliness and maintenance of the boat, while others have appreciated the captain's ability to cater to different ages and preferences. The agency's commitment to customer satisfaction is evident in the many glowing reviews.
However, one reviewer had a negative experience, complaining about being filmed and photographed without permission. While this is not a widespread issue, it highlights the importance of respecting customers' boundaries and obtaining their consent before taking photos or videos.
Overall, Da Freaky Tiki seems to be a top-notch travel agency and tour operator, offering a unique and enjoyable experience for its customers. With its high-quality service, reasonable pricing, and innovative approach, it's no wonder that many reviewers would highly recommend it to others.