The business is a reputable and well-established real estate appraisal service, with a strong reputation among clients. The appraisers are professional, courteous, and communicative, making the experience smooth and hassle-free. The quality of the appraisals is consistently high, with a strong attention to detail and a thorough understanding of the local market. While the pricing may not be the cheapest in the area, it is generally considered fair and reasonable for the quality of service provided. One notable issue that has been raised by a few clients is the potential for undervaluation of properties, which may be a result of the company's strict adherence to industry standards and guidelines. However, this issue has not been widespread, and the majority of clients have reported high levels of satisfaction with the service. The company's commitment to innovation and staying up-to-date with industry developments is also commendable, with regular training and education provided to appraisers. Overall, DS Murphy is a reliable and trustworthy choice for those seeking professional real estate appraisal services.