It's difficult to get a sense of what DS Franks & Associates Inc has to offer due to limited positive feedback. The company's phone and email unresponsiveness, as noted by several clients, is a significant concern. Despite having a wheelchair-accessible parking lot and entrance, the company's lack of response may be a challenge for those who need assistance. While the few positive reviews suggest that the company is professional and responsive, the overall experience appears to be marred by inconsistent service. A phone call or email to the company went unanswered. As a result, it's hard to trust the company's ability to deliver quality work or be innovative in its approach. It's worth noting that the company has a 5-star review from a long-time client, but it's not enough to outweigh the negative experiences. The website and co-branding with D S Franks & Associates Inc suggest that the company is legitimate, but the lack of attention to client needs is a major issue.