Tampa Bay
D & D Auto Repair Body
70.93
70.93
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
Appointment required
Oil change
Mechanic
Photos & videos
Submit a review
Pricing
Innovativeness
Quality
Overall
Submit a review
This auto repair shop, located at Building 1033 on American Way Street in Kissimmee City, stands out as a reliable option for car owners. The business receives an overall rating of 4.8 out of 5, with most customers praising its quality of work and pricing.The shop's attention to detail is noteworthy, as mechanics take the time to thoroughly explain issues and offer various options for repair. This transparent approach has earned the trust of many customers, who appreciate the honest and fair treatment they receive.Pricing is another significant strength, with customers consistently reporting lower costs compared to other repair shops. The shop's efficiency and effective use of resources likely contribute to these savings.While the shop excels in many areas, there are some areas for improvement. In a few instances, customers have reported receiving subpar service from specific staff members. These instances, however, seem to be isolated and do not reflect the shop's overall commitment to quality.A small issue worth mentioning is the lack of clear communication with some customers, particularly those who have reported difficulty getting in touch with the shop. This can lead to frustration and a sense of uncertainty, which might be alleviated by improved communication channels.Overall, this auto repair shop is a great option for those seeking reliable and affordable service. With a focus on quality, transparency, and customer satisfaction, it's likely to continue earning high ratings from satisfied customers.Customers praise the shop's friendly and welcoming atmosphere, with many appreciating the family-owned and operated aspect of the business. The shop's commitment to being LGBTQ+ friendly and accessible is also a significant plus.The shop's ability to adapt to changing needs and preferences is evident in its adoption of NFC mobile payments and debit/credit card payments. The inclusion of amenities such as a mechanic and gender-neutral restroom further enhances the customer experience.In terms of offerings, the shop provides a range of services, including oil changes, general repairs, and maintenance. The shop's expertise in areas such as electrical and brake repair has earned it a reputation for excellence.The shop's working hours are Monday through Friday, from 9:30 am to 5:00 pm, with no services offered on weekends. It's essential for customers to plan ahead and make appointments, as the shop is known to be busy.Co-branded with D & D Auto Repair Body, the shop offers a comprehensive range of services that cater to various car needs. The partnership demonstrates a commitment to providing customers with a one-stop solution for all their automotive requirements.Overall, this auto repair shop is a hidden gem that offers exceptional service, competitive pricing, and a welcoming atmosphere. While there may be some areas for improvement, the shop's commitment to quality and customer satisfaction makes it an excellent choice for car owners in Kissimmee City.
Own this business?
Hours
Open Now
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Automotive Sales & Services
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS