This business has a good reputation overall, with a well-deserved 4.2-star rating. The quality of services is a bit lower, with some issues reported by clients. However, the pricing is very competitive, making it an attractive option for those seeking mental health services. The business has also shown innovativeness in its approach to providing services, including offering a wide range of specialties and a beautiful, calming office space.Despite some negative reviews, the business has also received numerous positive comments from clients who have had a good experience with the staff and services. The owners have responded to complaints in a professional manner, acknowledging issues and apologizing for any inconvenience caused.One major issue that stands out is the lack of communication and professionalism shown by some staff members. A few clients have reported feeling ignored or dismissed, which is unacceptable for a business that provides mental health services. The business has taken steps to address these issues, but it's essential to ensure that all staff members provide the level of care and attention that clients deserve.Overall, this business has a lot to offer, but it's essential to be aware of the potential issues and to communicate clearly with the staff to ensure a positive experience.It's also worth noting that the business has a strong commitment to inclusivity and diversity, with a welcoming environment for LGBTQ+ individuals and a staff that is trained to provide culturally sensitive services. The business also has a women-owned and operated approach, which is a positive aspect of its operations.