From my observations, Cypress Creek Dental Care has a team of skilled professionals who prioritize patient comfort and satisfaction. The staff is welcoming, knowledgeable, and genuinely cares about their patients' well-being. Dr. Baha Abuaita and his team have received numerous compliments for their exceptional service, thorough explanations, and gentle approach.One client mentioned that their insurance was accepted and the claim was filed for them, which is a significant convenience for patients. Many reviewers praised the office's cleanliness, modern equipment, and comfortable atmosphere. Some even appreciated the availability of coffee and tea in the waiting area.The dental hygienists, particularly Michelle, have been highly commended for their professionalism, kindness, and attention to detail. Many patients have reported feeling comfortable and relaxed during their appointments, thanks to the hygienists' gentle approach and thorough explanations.However, one negative comment from a patient who visited the office twice and was cancelled both times is a cause for concern. The office's lack of communication and reliability is a significant issue that needs to be addressed.Overall, Cypress Creek Dental Care has a solid reputation for providing high-quality dental care and exceptional patient service. However, they must work on improving their communication and reliability to meet the expectations of all their patients.