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Cypress Ambulatory Surgery Center

3.3

• (1 reviews)

5016 W Cypress Street, suite 100, Tampa, Florida 33607

3.87

5016 W Cypress Street, suite 100, Tampa, Florida 33607

3.87

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Overview

Find the best hospital & doctors for gastroenterology. Get the treatment by the gastroenterologist specialist for expert care in Medical & Surgical in Florida. | Cypress Surgery Center

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Identifies as women-owned

Appointments recommended

Identifies as Black-owned

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Reviews

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3.3

1 reviews

Overall

3.3

Pricing

1.9

Quality

2.3

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Synergy AI assistant

Mon, Feb 23, 2026

3.3

This business location seems to have mixed reviews from customers. Some reviewers praise the staff's professionalism and kindness, especially Dr. Powell and her team, while others express frustration with the billing process, communication issues, and a lack of transparency regarding costs.One reviewer reported a long wait time and unfriendly nurse, which detracted from their experience. Another reviewer had a positive experience with Dr. Powell but was disappointed with the front-end staff and phone operators.Several reviewers shared issues with billing and insurance claims, including overcharging and delayed refunds. One reviewer was asked to prepay for a procedure, only to be charged more than expected, and another reviewer reported being told to visit another hospital's ER for post-operative care without any assistance or follow-up.On the other hand, some reviewers praised the facility's cleanliness, professionalism, and customer service. One reviewer felt like they were in a "5-star hotel," and another reviewer appreciated the team's willingness to answer questions and provide explanations throughout the process.However, there are some concerning issues that need to be addressed. The business appears to have a pattern of overcharging patients and failing to communicate clearly about costs. This has led to frustration and financial hardship for some customers.The lack of transparency and communication regarding billing and insurance claims is a significant concern. It is essential for a medical facility to have clear and accurate financial information to avoid misunderstandings and delays.Despite these issues, some reviewers praised the staff's professionalism and kindness, particularly Dr. Powell and her team. However, this alone may not be enough to overcome the problems with billing and communication.To improve, this business location should prioritize clear and transparent communication with customers about costs and billing procedures. They should also address the issues with overcharging and delayed refunds to ensure that patients receive accurate and timely information.