This brokerage company, CW Carriers USA Inc., seems to be a decent option for those in the transportation industry. While some customers have reported issues with their service, many others have had positive experiences, citing good communication and fair rates. However, some clients have expressed concerns about the company's reliability and the quality of their loads, suggesting that this might be an area for improvement. One common issue reported is the difficulty in getting detention pay, which can be frustrating for carriers. On the other hand, some clients have praised the professionalism and responsiveness of certain brokers, such as Katarina and Matthew. The company's overall rating is around 4.0, indicating that while they may not be perfect, they are a viable option for those in need of transportation services. One issue to watch out for is the potential for variable load quality and reliability, which may impact the success of carriers working with CW Carriers USA Inc.