This CVS MinuteClinic location in Lakeland City has a lot to offer. The staff is often helpful and courteous, with some employees going above and beyond to provide excellent service. A customer was particularly impressed with a technician who helped them save over $200. The pharmacy also offers a range of convenient services, including quick visit options, on-site services, and in-store shopping.However, there are some areas where this location falls short. Some customers have reported difficulties getting through on the phone, with automated systems and voicemails often not being answered. There have also been issues with rude staff members, particularly in the pharmacy. One customer mentioned that the head pharmacist was particularly unfriendly and unhelpful.The location is LGBTQ+ friendly and has a wheelchair-accessible parking lot and entrance. It also accepts various payment methods, including SNAP/EBT, debit cards, and credit cards. The pharmacy offers services such as passport photos and naloxone, and it's open during limited hours.It's worth noting that this location has some inconsistencies in its service, with some customers receiving excellent care while others have had poor experiences. It's essential to be aware of these potential issues when visiting this location.