Tampa Bay
CVS Pharmacy
17.57
17.57
Overview
Explore CVS MinuteClinic at 801 N. TARRANT PKWY., KELLER, TX 76248. Find clinic driving directions, information, hours, and available walk in clinic services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
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Overall
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This CVS location has a lot to offer, with friendly and helpful staff. The pharmacy is great, with very professional and accommodating staff who are always a pleasure to work with. However, there are some issues that need to be addressed. The store is sometimes poorly stocked, with shelves and fridges not being regularly cleaned, and there are often expired or spoiled products available for purchase. Additionally, the bathroom is described as being in a "nasty" condition, which is unacceptable for a medical service provider. The location is wheelchair accessible, but there have been reports of issues with the phone being unanswered, and some customers have had difficulty getting their prescriptions filled or accessing services due to long wait times.The location is well-maintained, with a clean and welcoming exterior and interior. The staff are friendly and helpful, and the pharmacy is well-equipped to handle a variety of needs. However, the issues with stocking and cleanliness, as well as the problems with the bathroom, suggest that the location may not be prioritizing customer satisfaction.It's worth noting that the location is LGBTQ+ friendly, and the staff are generally welcoming and helpful. However, the issues with the phone and long wait times may make it difficult for some customers to access the services they need. Overall, this location has a lot of potential, but needs to work on addressing some of the issues that have been reported.One major issue that has been consistently reported is the lack of cleanliness and maintenance of the store, including expired or spoiled products being available for purchase. This suggests that the management of the store may not be prioritizing customer satisfaction or taking adequate steps to ensure that products are stored and displayed properly.Another issue that has been reported is the lack of availability of employees to assist customers, particularly in the pharmacy. This has resulted in long wait times for customers who need to pick up prescriptions or access other services.In terms of innovativeness, this location has some features that are worth noting, such as the availability of walk-in clinic services and the use of digital technology to make it easier for customers to access their prescriptions and other services. However, the location could benefit from more innovative solutions to address some of the issues that have been reported.
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