This business has a decent overall rating, but it seems that not all aspects of their service are consistent. The quality of the products and designs can vary greatly, with some customers receiving excellent results and others receiving low-quality items. The pricing is generally reasonable, but some customers have been charged unfairly or without permission. The business appears to be innovative in its designs and services, offering a range of customization options and features like credit card and mobile payment options.The business has had several issues with customer service, with some employees being rude and unhelpful. One customer was refused a refund after receiving a low-quality product, and another customer was charged extra without permission. The business has also had problems with consistency, with some customers receiving different products than they ordered. However, the business also has a lot of positive reviews, with customers praising the friendly and helpful staff, the quality of the designs, and the reasonable prices.One major issue that stands out is the lack of quality control. Some customers have received low-quality products, and the business has not always been willing to offer refunds or replacements. This suggests that the business may need to work on improving its quality control processes to ensure that customers receive high-quality products every time.