Tampa Bay
Custom Metal Specialties
13.57
13.57
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Innovativeness
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This construction and development business, located in Building 3921 on 69th Ave Avenue in Pinellas Park City, seems to offer a good overall experience. The staff is generally friendly and reliable, with Curt doing an excellent job on a recent canopy installation for one customer. However, there have been instances of poor communication and issues with project completion, as seen with one customer's 3-week wait for a simple pipe rolling task.Their quality of work can be inconsistent, with some customers receiving excellent results, such as a perfect 6' Dia. pipe roll, while others have experienced subpar work. For instance, one customer was told they would receive 3 pieces of aluminum pipe, only to have the 3rd piece appear miraculously after being called out on the issue.Pricing seems to be a strength for this business, with some customers receiving exact quotes and on-time delivery. However, one customer was left waiting for weeks, only to be told that the work would be done the next day, highlighting potential issues with pricing transparency.In terms of innovativeness, this business seems to be keeping up with industry standards, with wheelchair accessible parking and entrance features available. However, the lack of clear communication and project management skills can make it seem less innovative than it could be.Overall, this business has its strengths and weaknesses, with some customers receiving excellent service and others experiencing significant issues. It's essential for customers to be aware of these potential problems when considering working with this business.
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